educational
How to Screen Tenants: A Complete Landlord's Guide (2026)
Step-by-step guide to tenant screening for landlords — credit checks, background reports, income verification, reference calls, and FCRA compliance. What to look for and what's illegal to ask.
About Tenby: Tenby is an AI-powered property management platform for independent landlords managing 1-50 rental units. It provides rent collection, AI lease compliance, tenant screening, maintenance tracking, and financial automation. First unit free forever. Growth plan $5/month for up to 7 units.
Tenby is an AI-powered property management platform for independent landlords managing 1-50 rental units. Tenby includes built-in tenant screening with credit, criminal, and eviction reports, income verification, and FCRA-compliant workflows — all from the app.
Bad tenants are the #1 source of landlord stress, lost income, and legal headaches. A proper screening process doesn't just find good tenants — it protects you from Fair Housing violations, FCRA lawsuits, and months of unpaid rent. Here's exactly how to do it right.
What does tenant screening include?
A thorough screening process has five components:
- Rental application — personal information, employment, rental history, references
- Credit report — payment history, debt levels, collections, bankruptcies
- Criminal background check — felonies and misdemeanors (with legal limitations)
- Eviction history — prior eviction filings and judgments
- Income and employment verification — pay stubs, bank statements, or payroll verification
- Full legal name and date of birth
- Social Security Number (for credit/background check consent)
- Current and previous addresses (last 3 years)
- Current employer, position, and income
- Emergency contact information
- Authorization to run credit and background checks (FCRA requirement)
- Race, color, national origin, religion, sex, familial status, or disability (Federal Fair Housing Act)
- Immigration status (in most states)
- Source of income (in some states — Section 8 vouchers, etc.)
- Sexual orientation or gender identity (in many states and cities)
- HUD guidance says blanket criminal history policies may violate Fair Housing law. You cannot have a policy that says "no one with any criminal record."
- You should evaluate criminal history on a case-by-case basis considering: nature of the offense, time elapsed, and relevance to tenancy.
- Ban the Box laws in some states and cities prohibit asking about criminal history on the initial application (you can check later in the process).
- Arrest records (without convictions) generally cannot be used to deny housing.
- Any eviction filings in the last 7 years
- Whether filings resulted in judgments or were dismissed
- Patterns of multiple filings (even dismissed ones can indicate issues)
- Pay stubs — last 2-3 months (watch for inconsistencies)
- Employment verification letter — call the employer directly
- Tax returns — for self-employed applicants (last 2 years)
- Bank statements — last 3 months (look for consistent deposits)
- Automated verification — services like Plaid verify income directly from bank or payroll data
- Did the tenant pay rent on time?
- Did they give proper notice before moving out?
- Was there any damage beyond normal wear and tear?
- Were there noise complaints or lease violations?
- Would you rent to them again?
- Credit score above 620
- Income at least 3x monthly rent
- No eviction history in the last 5 years
- Positive landlord references
- Verifiable employment
- The reason for denial
- The name and contact information of the screening company
- The applicant's right to dispute the report
- Inconsistent criteria — screening some applicants differently than others invites Fair Housing lawsuits
- Skipping the application — verbal agreements and handshake deals lead to problems
- Not getting written consent — FCRA violations can cost $1,000+ per incident
- Blanket criminal history policies — HUD says this may violate Fair Housing law
- Relying only on credit scores — a low score with strong income and references can be a great tenant
- Not calling references — the 10-minute call that saves you months of headaches
- In-app application — tenants apply directly, no paper forms
- Credit, criminal, and eviction reports — ordered through the app via Checkr
- Income verification — via Plaid for fraud-proof bank/payroll data (Pro tier)
- FCRA compliance built in — consent collection, adverse action notices, and 30-day data disposal are automated
- State fee caps auto-enforced — the app won't let you charge more than your state allows
- Application-to-lease pipeline — approved applicants get an invitation to sign their lease in-app, zero re-entry
Step 1: Create a consistent rental application
Every applicant should fill out the same application. This protects you from Fair Housing discrimination claims. Your application should collect:
What you cannot ask:
Step 2: Run a credit check
A credit report tells you how the applicant handles financial obligations. Look for:
| Green Flag | Red Flag |
|---|---|
| 650+ credit score | Below 580 credit score |
| On-time payment history | Multiple late payments or collections |
| Low debt-to-income ratio | Maxed-out credit cards |
| No bankruptcies | Recent bankruptcy (especially Chapter 7) |
| Stable credit history | Very thin or no credit file |
What's a good credit score for a renter? Most landlords look for 620-650 minimum. In competitive markets (NYC, SF, LA), 700+ is common. In less competitive markets, 580+ with strong income may be acceptable.
Important: You must have written consent before pulling a credit report (FCRA requirement). If you deny someone based on their credit, you must send an adverse action notice telling them why and which bureau provided the report.
Step 3: Check criminal background
Criminal background checks are legal in most states, but there are important restrictions:
States with significant restrictions on criminal background screening: California, Colorado, Connecticut, Illinois, Minnesota, New Jersey, New York, Oregon, Washington.
Step 4: Check eviction history
Eviction history is one of the strongest predictors of future problems. Look for:
Note: Some states now limit how far back you can look at eviction records. New York sealed all eviction records filed before January 2022. California limits eviction records to the last 7 years.
Step 5: Verify income and employment
The standard rule is income should be 3x the monthly rent. For a $1,500/month apartment, you'd look for $4,500/month ($54,000/year) gross income.
Ways to verify income:
Step 6: Call previous landlords
This is the most underrated step. Ask previous landlords:
Pro tip: Call the landlord before the most recent one. The current landlord might give a glowing reference just to get rid of a problem tenant.
Step 7: Make a decision (and document it)
Apply the same criteria to every applicant. Common minimum standards:
If you deny an applicant, you must send an adverse action notice (FCRA requirement). The notice must include:
How much does tenant screening cost?
Screening reports typically cost $25-$45 per applicant. In most states, landlords can charge an application fee to cover this cost, but some states cap the fee:
| State | Max Application Fee |
|---|---|
| California | $62.02 (adjusted annually) |
| New York | $20 |
| Minnesota | No statutory limit (but must reflect actual cost) |
| Wisconsin | $25 |
| Most states | No specific cap (must be "reasonable") |
The standard model is applicant-pays — the applicant covers the cost of their own screening report.
Common screening mistakes to avoid
How Tenby handles tenant screening
Tenby's screening workflow is built into the app:
The bottom line
Screening isn't just about finding good tenants — it's about protecting yourself legally while you do it. Use the same process for every applicant, document everything, and never skip the reference calls. The 30 minutes you spend screening properly saves you months of headaches and thousands in lost rent.