Get in touch
Whether you need help with the app, have a feature idea, or want to discuss enterprise pricing — we respond within 24 hours.
Common Questions
How do I reset my password?
On the login screen, tap "Forgot password" and enter your email. You'll receive a reset link within minutes.
Can I transfer my properties to another account?
Contact support and we'll help you migrate properties between accounts.
Do you offer phone support?
We currently support email and in-app messaging. Enterprise customers get dedicated support channels.
I'm a tenant — who do I contact about my unit?
Use the in-app chat to message your landlord directly. If you have an app issue, email tenby.help@gmail.com.